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.side-list .active>a,.sidebar .side-list .item a.active{background:rgba(164,62,67,.12);color:var(--color1);border-left:3px solid var(--color1);font-weight:600}.sidebar .accordion-body{padding:0 0 4px 12px}.sidebar .accordion-body li{border-left:2px solid #eee;margin-left:16px}.sidebar .accordion-body li:hover{border-left-color:var(--color1)}.bottom_side_menu a{font-size:13px;opacity:.9;transition:opacity .15s}.bottom_side_menu a:hover{opacity:1;text-decoration:underline}.alarmAnim{color:#ff6b6b!important}.shadowAnim{color:#4fc3a1!important}.online-users-btn{position:relative;display:inline-flex;align-items:center;gap:5px;font-size:20px}.online-count{font-size:11px;font-weight:700;background:var(--green);color:#fff;border-radius:10px;padding:1px 6px;line-height:1.4;min-width:18px;text-align:center}.online-pulse{position:absolute;top:0;left:-4px;width:8px;height:8px;background:var(--green);border-radius:50%;border:1.5px solid rgba(255,255,255,.8);animation:pulse-green 1.8s infinite}@keyframes pulse-green{0%{box-shadow:0 0 0 0 rgba(48,178,96,.7)}70%{box-shadow:0 0 0 6px rgba(48,178,96,0)}100%{box-shadow:0 0 0 0 rgba(48,178,96,0)}}.dash-content .client.accordion-item{border-bottom:1px solid #e0e0e0;border-radius:0;transition:background .15s ease}.dash-content .client.accordion-item:nth-of-type(2n){background:#eee}.dash-content .client-row .info{border-right:1px solid #f0f0f0;padding:10px 8px}.dash-content .client-row .info:last-child{border-right:none}.dash-content .sm-txt{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.4px;color:#a1a1a1;margin-top:8px;margin-bottom:2px;display:flex;align-items:center;gap:4px}.dash-content .client-row title.title{font-size:14px;font-weight:700;color:#222;cursor:pointer;display:block;margin-bottom:2px}.dash-content .client-row title.title:hover{color:var(--color1)}.dash-content .client-row p{font-size:13px;color:#555;margin-bottom:3px}.dash-content .client-row p 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#f0f0f0;padding:16px 20px;border-radius:0 0 6px 6px}.index-note{border:1px solid #f0f0f0;border-radius:8px;padding:10px 14px;margin:6px 0;background:#fff;transition:box-shadow .15s;overflow-wrap:break-word;word-break:break-word;overflow:hidden}.index-note:hover{box-shadow:0 2px 8px rgba(0,0,0,.07)}.note_div_a{display:flex;gap:5px;flex-direction:column;justify-content:center;align-items:anchor-center;border-right:2px solid #cdcdcdcd}.note_div_a div{font-size:13px;font-weight:600;color:#333}.note_div_a div small{font-size:11px;color:#999;font-weight:400}.note_div_b{font-size:13px;line-height:1.5;color:#444;margin-left:10px}.note_div_b small{font-size:11px;color:#aaa;display:block;margin-bottom:3px}.inlineLabel label{font-size:12px;font-weight:500;color:#555;gap:6px;display:inline-flex;align-items:center}.dash-content .client-row .wb-ele{font-size:12px;border-radius:6px;border-color:#e0e0e0;min-height:30px;padding:3px 8px}.dash-content .client-row .wb-ele.allocated{border-color:#30b260;background:#f4fff8}.priority div{width:10px;height:10px;border-radius:50%;flex-shrink:0}.dash-content .btn_primary.md_btn{font-size:11px;padding:3px 8px;border-radius:5px;margin:2px 2px 2px 0}.hint_btn{border-radius:50%;width:14px;height:14px;font-size:9px;display:inline-flex;align-items:center;justify-content:center;padding:0;opacity:.6;transition:opacity .15s}.hint_btn:hover{opacity:1}.dash-content .client-row a.redColor{font-size:11px}@media (max-width:992px){.dash-content .client-row .info{border-right:none;border-bottom:1px solid #f5f5f5;padding:8px 4px}}.btn{display:inline-flex;align-items:center;gap:6px;border-radius:7px;font-weight:500;letter-spacing:.2px;transition:background-color .18s ease,color .18s ease,border-color .18s ease,box-shadow .18s ease,transform .12s ease}.btn:focus-visible{outline:2px solid var(--color1);outline-offset:2px;box-shadow:none}.btn:active:not(:disabled){transform:translateY(1px) scale(.975)!important}.btn-success{box-shadow:0 2px 6px rgba(25,135,84,.25)}.btn-success:hover{box-shadow:0 4px 14px rgba(25,135,84,.36);transform:translateY(-1px)}.btn-info{box-shadow:0 2px 6px rgba(13,110,253,.18)}.btn-info:hover{box-shadow:0 4px 14px rgba(13,110,253,.28);transform:translateY(-1px)}.btn.disabled,.btn:disabled{opacity:.55;box-shadow:none!important;transform:none!important;cursor:not-allowed;pointer-events:auto}.dash-content .btn_primary.md_btn{font-size:11px;padding:3px 9px;border-radius:5px;margin:2px 2px 2px 0;box-shadow:0 1px 4px rgba(164,62,67,.22)}#login_btn{background-color:var(--color1);color:#fff;border:1px solid var(--color1);box-shadow:0 2px 6px rgba(164,62,67,.28)}.ai-modal-wrap{display:flex;flex-direction:column;gap:0}.anchor-desc-bar{display:flex;align-items:flex-start;gap:6px;padding:7px 16px;background:#fffde7;border-bottom:1px solid #ffe082;font-size:11px;color:#795548;line-height:1.5}.anchor-desc-bar .anchor-desc-text{flex:1;opacity:.85}.ai-tab-nav{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:12px 16px;background:#f9f9f9;border-bottom:1px solid #eee;border-radius:8px 8px 0 0}.ai-tab-nav .md_btn{font-size:12px;padding:6px 14px;border-radius:20px;border:1px solid #d0d0d0;background:#fff;color:#555;transition:all .15s;text-decoration:none}.ai-tab-nav .md_btn:hover{background:#f0f0f0;color:#333}.ai-tab-nav .md_btn.active{background:var(--color1);color:#fff;border-color:var(--color1);box-shadow:0 2px 8px rgba(164,62,67,.25)}.ai-tab-nav .web-search-label{margin-left:auto;font-size:12px;color:#666;display:flex;align-items:center;gap:5px}.ai-tab-body{padding:16px}.ai-msg-card{background:#fff;border:1px solid #eee;border-radius:10px;overflow:hidden;margin-bottom:12px}.ai-msg-card-header{display:flex;align-items:center;justify-content:space-between;padding:8px 14px;background:#f5f5f5;border-bottom:1px solid #eee;font-size:12px;font-weight:600;color:#666;text-transform:uppercase;letter-spacing:.5px}.ai-msg-card-body{padding:12px 14px}.admin_message,.user_message{background:#fafafa;border-radius:8px;padding:12px 14px;min-height:48px;font-size:13px;line-height:1.6;color:#333;border:1px solid #ebebeb}.admin_message{border-left:3px solid var(--color1)}.user_message{border-left:3px solid #6c757d}.wts-bubble{word-break:break-word;font-size:13px;line-height:1.65}.no_data{color:#aaa;font-size:13px;text-align:center;padding:8px 0}.ai-refine-form{border-radius:8px;overflow:hidden;border:1px solid #ddd}.ai-refine-form .form-control{border-radius:0;border:none;border-top:1px solid #ddd;font-size:13px;resize:none;min-height:60px}.ai-refine-form .btn{border-radius:0;font-size:12px}.ai-voice-section{background:#f9f9f9;border-radius:8px;padding:10px 14px;margin-bottom:12px;border:1px solid #ebebeb}.ai-voice-section audio{margin-bottom:8px}.ai-voice-actions{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:8px}.ai-links-section{background:#f5f5f5;border-radius:8px;padding:12px 14px;margin-top:12px}.ai-links-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center;margin-bottom:10px}.ai-links-actions .btn-danger{color:#fff}.ai-links-actions a{font-size:12px;color:#555;text-decoration:none}.ai-links-actions a:hover{color:var(--color1)}.ai-domain-row{padding:10px 0 4px;font-size:12px;color:#666}.ai-send-actions{display:flex;gap:8px;justify-content:flex-end;padding:12px 0 4px;border-top:1px solid #eee;margin-top:8px}.thmb2{position:relative;text-align:center}.thmb2 img{border-radius:6px;object-fit:cover}.float-icon{border-radius:4px 0 0 0;cursor:pointer;font-size:11px;top:0;left:0}.ai-props-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin-bottom:10px}.ai-prop-card{background:#fff;border:1px solid #e0e0e0;border-radius:8px;overflow:hidden;box-shadow:0 1px 4px rgba(0,0,0,.06);transition:box-shadow .15s;flex-shrink:0}.ai-prop-card:hover{box-shadow:0 3px 10px rgba(0,0,0,.12)}.ai-prop-img-wrap{position:relative;width:100%;height:90px}.ai-prop-img{width:100%;height:100%;object-fit:cover;display:block}.ai-prop-delete{position:absolute;top:6px;right:6px;width:24px;height:24px;border-radius:50%;background:rgba(164,62,67,.92);border:2px solid #fff;color:#fff;font-size:10px;display:flex;align-items:center;justify-content:center;cursor:pointer;padding:0;transition:background .15s,transform .1s;box-shadow:0 1px 4px rgba(0,0,0,.25)}.ai-prop-delete:hover{background:#a81515;transform:scale(1.15)}.ai-prop-info{padding:6px 8px;display:flex;flex-direction:column;gap:2px}.ai-prop-title{font-size:11px;color:#444;line-height:1.3;overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;text-decoration:none}.ai-prop-title:hover{color:var(--color1);text-decoration:underline}.ai-prop-price{font-size:12px;font-weight:700;color:var(--color1)}.ctr-sun-icon{color:#ff6a00!important;font-size:.82em;margin-left:4px;cursor:default}.ctr-moon-icon{color:#1565c0!important;font-size:.82em;margin-left:4px;cursor:default}@media (max-width:991.98px){body{padding-bottom:80px}.sidebar.active{z-index:1001}.sidebar-bg.active{z-index:1000}.mobile-bottom-nav{position:fixed;bottom:-10px;left:0;right:0;width:100%;padding:9px 0;z-index:999}.mobile-bottom-nav .mbn-box{display:flex;padding:8px;background-color:#fff;box-shadow:0 0 16px 0 rgba(68,68,68,.27);border-radius:8px}.mobile-bottom-nav .mbn-container{display:flex;width:100%;list-style:none;justify-content:space-around;margin:0;padding:0}.mobile-bottom-nav .mbn-item{display:flex;position:relative;padding:2px}.mobile-bottom-nav .mbn-link{display:flex;flex-direction:column;align-items:center;color:#2f3046;text-decoration:none}.mobile-bottom-nav .mbn-icon{display:flex;align-items:center;justify-content:center;font-size:1.5em;background-color:#fff;border-radius:50%;height:46px;width:46px;transition:margin-top 250ms ease-in-out,box-shadow 250ms ease-in-out}.mobile-bottom-nav .mbn-text{font-size:10px;white-space:nowrap;font-weight:500;color:#2f3046;margin-top:2px}.mobile-bottom-nav .mbn-item.active .mbn-icon{margin-top:-12px;box-shadow:0 0 16px 0 rgba(68,68,68,.27);color:#89050b}.mobile-bottom-nav .mbn-item.active .mbn-text{color:#89050b}.mobile-bottom-nav .mbn-item.active .mbn-link{color:#89050b}}.leads-chart-container{position:relative;height:220px}.leads-chart-period{font-size:11px;font-weight:400;color:#858796;margin-left:6px}[ng-cloak]{display:none!important}.cache-hint-txt{font-size:11px;color:#999;margin-top:2px;letter-spacing:.2px}@media(max-width:767px){.cache-hint-txt{display:none}}
.ai-refine-error{display:flex;align-items:center;gap:6px;color:#e63e3e;font-size:13px;padding:8px 10px;background:#fff0f0;border-radius:6px;margin-top:8px;border:1px solid #f5c2c2}.ai-refine-error.ng-hide{display:none!important}.help-hero{background:linear-gradient(135deg,#972329 0%,#541e1e 100%);color:#fff;padding:36px 32px 32px}
.help-hero-inner{display:flex;align-items:center;gap:20px}
.help-hero-icon{font-size:3rem;opacity:.9}
.help-hero-title{font-size:1.9rem;font-weight:800;margin:0;letter-spacing:-.5px}
.help-hero-sub{font-size:1rem;opacity:.8;margin:6px 0 0}
/* Quick Nav Cards */
.help-nav-card{display:flex;flex-direction:column;align-items:center;justify-content:center;background:#fff;border-radius:14px;padding:18px 10px;text-decoration:none;color:#333;box-shadow:0 2px 10px rgba(0,0,0,.07);transition:all .2s;text-align:center;gap:8px;border-bottom:3px solid transparent}
.help-nav-card:hover{transform:translateY(-4px);box-shadow:0 8px 24px rgba(0,0,0,.12);color:#2980b9;border-bottom-color:#2980b9;text-decoration:none}
.help-nav-card i{font-size:2rem}
.help-nav-card span{font-weight:600;font-size:.88rem}
/* Help Sections */
.help-section{background:#fff;border-radius:14px;box-shadow:0 2px 12px rgba(0,0,0,.06);margin-bottom:28px;overflow:hidden}
.help-section-header{padding:20px 26px;display:flex;align-items:center;gap:14px;background:#fafbfc;border-bottom:1px solid #eef0f3}
.help-section-header h2{font-size:1.25rem;font-weight:700;margin:0;color:#1a2940}
.section-icon{width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;color:#fff;flex-shrink:0}
.help-section-body{padding:26px}
/* Feature boxes */
.help-feature{border:1px solid #e8ecf2;border-radius:12px;overflow:hidden;margin-bottom:20px}
.help-feature:last-child{margin-bottom:0}
.help-feature-title{background:#f6f8fb;padding:12px 18px;font-weight:600;font-size:.95rem;color:#1a2940;display:flex;align-items:center;gap:8px;border-bottom:1px solid #e8ecf2}
.help-feature-body{padding:18px}
/* Flowcharts */
.help-flow{display:flex;flex-direction:column;align-items:stretch;gap:0;max-width:480px}
.hf-step{display:flex;align-items:flex-start;gap:14px;background:#f5f9ff;border:1px solid #cce0ff;border-radius:10px;padding:12px 16px;width:100%}
.hf-step-urgent{background:#fff5f5;border-color:#ffb3b3}
.hf-num{width:30px;height:30px;border-radius:50%;background:#2980b9;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.82rem;flex-shrink:0;margin-top:1px}
.hf-content{flex:1}
.hf-content strong{display:block;font-size:.93rem;color:#1a2940;line-height:1.3}
.hf-content small{color:#6b7a8d;font-size:.8rem;margin-top:2px;display:block}
.hf-arrow{text-align:left;padding:3px 0 3px 14px;color:#2980b9;font-size:1.1rem}
.hf-result{display:flex;align-items:flex-start;gap:14px;background:#eaf7ef;border:1px solid #a8dfc0;border-radius:10px;padding:12px 16px;width:100%}
.hf-result .hf-num{background:#27ae60}
/* Search list */
.help-search-list{display:flex;flex-direction:column;gap:8px}
.hsl-item{display:flex;align-items:center;gap:10px;padding:8px 12px;background:#f6f8fb;border-radius:8px;font-size:.9rem}
.hsl-item i{font-size:1rem;width:20px;text-align:center}
/* Filter pills */
.filter-pill{display:inline-block;padding:4px 14px;border-radius:20px;font-size:.82rem;font-weight:600;background:#f0f2f5;color:#555;border:1px solid #dee2e6}
.fp-danger{background:#fff0f0;color:#dc3545;border-color:#f5c6c6}
.fp-primary{background:#e8f4ff;color:#0d6efd;border-color:#b8d9ff}
.fp-success{background:#eaf7ef;color:#198754;border-color:#a8dfc0}
.fp-warning{background:#fff9e6;color:#856404;border-color:#ffe082}
.fp-secondary{background:#f0f2f5;color:#555;border-color:#dee2e6}
/* Client Record Guide */
.crg-grid{display:flex;flex-direction:column;gap:10px}
.crg-item{display:flex;align-items:flex-start;gap:12px;padding:10px 14px;background:#f6f8fb;border-radius:10px}
.crg-icon{width:38px;height:38px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0}
/* Help Table */
.help-table{border-collapse:collapse;font-size:.88rem}
.help-table th{background:#f0f2f5;padding:8px 12px;font-weight:700;color:#555;border-bottom:2px solid #dee2e6;text-align:left}
.help-table td{padding:8px 12px;border-bottom:1px solid #f0f2f5;color:#333}
.field-required{background:#dc3545;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
.field-important{background:#fd7e14;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
.field-optional{background:#6c757d;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
/* Tip & Note boxes */
.help-tip{background:#fff8e1;border-left:4px solid #ffc107;border-radius:0 10px 10px 0;padding:12px 16px;font-size:.88rem;color:#444}
.help-tip ul{margin-bottom:0;padding-left:18px}
.help-note{background:#e8f4fd;border-left:4px solid #2980b9;border-radius:0 10px 10px 0;padding:12px 16px;font-size:.88rem;color:#1a3550}
/* Status Pipeline */
.status-pipeline{display:flex;align-items:center;flex-wrap:wrap;gap:0;padding:14px 10px;background:#f6f8fb;border-radius:12px}
.sp-item{display:flex;flex-direction:column;align-items:center;gap:5px;flex-shrink:0}
.sp-dot{width:18px;height:18px;border-radius:50%;border:2px solid #fff;box-shadow:0 0 0 2px currentColor}
.sp-label{font-size:.75rem;font-weight:600;color:#444;white-space:nowrap}
.sp-line{flex:1;height:3px;min-width:20px;background:linear-gradient(90deg,#dee2e6,#dee2e6);margin-bottom:18px}
/* Status Cards */
.status-card{border:2px solid var(--sc-color,#999);border-radius:12px;overflow:hidden}
.sc-header{background:var(--sc-color,#999);color:#fff;padding:10px 16px;font-weight:700;font-size:.92rem;display:flex;align-items:center;gap:8px}
.sc-body{padding:12px 16px;font-size:.88rem;color:#333;line-height:1.5}
.sc-action{margin-top:10px;padding:8px 12px;background:rgba(0,0,0,.04);border-radius:8px;font-size:.84rem}
.sc-action i{margin-right:4px;color:var(--sc-color,#999)}
/* Priority Cards */
.priority-card{border:2px solid;border-radius:12px;padding:14px;display:flex;flex-direction:column;gap:4px}
.pc-dot{width:14px;height:14px;border-radius:50%;margin-bottom:4px}
.priority-card strong{font-size:.9rem;color:#1a2940}
.priority-card small{font-size:.78rem;color:#6b7a8d}
/* Stat cards */
.help-stat-card{display:flex;align-items:center;gap:14px;background:#f6f8fb;border-radius:12px;padding:14px 16px;flex:1}
.hsc-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}
.hsc-info strong{display:block;font-size:.92rem;color:#1a2940}
.hsc-info small{font-size:.8rem;color:#6b7a8d}
.hsc-flow-row{display:flex;align-items:center;gap:8px}
.hsc-flow-arrow{display:flex;align-items:center;color:#c0cad8;font-size:.65rem;flex-shrink:0}
/* Notification items */
.notif-item{display:flex;align-items:flex-start;gap:14px;padding:14px 0;border-bottom:1px solid #f0f2f5}
.notif-item:last-child{border-bottom:none}
.notif-icon-wrap{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}
.notif-item strong{display:block;font-size:.92rem;color:#1a2940;margin-bottom:2px}
/* Responsive */
@media(max-width:576px){.help-hero-title{font-size:1.4rem}.help-hero-icon{font-size:2.2rem}.help-flow{max-width:100%}.status-pipeline{gap:4px}.sp-line{min-width:12px}.fg-item{flex-direction:column;gap:8px}.filter-guide .fg-badge{align-self:flex-start}}

/* HELP PAGE — WhatsApp status demo & filter guide */
.wa-status-demo{display:flex;flex-direction:column;gap:6px;margin-top:8px}
.wa-status-ok,.wa-status-err{display:flex;align-items:center;gap:8px;font-size:.82rem}
.wa-icon-wrap{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-size:1rem;flex-shrink:0}
.wa-green{background:#25d366}
.wa-red{background:#dc3545}
.wa-status-ok span:last-child{color:#1a6e3a}
.wa-status-err span:last-child{color:#a01020}
/* Filter guide */
.filter-guide{display:flex;flex-direction:column;gap:10px}
.fg-item{border:2px solid;border-radius:10px;padding:12px 14px;display:flex;align-items:flex-start;gap:12px}
.fg-badge{color:#fff;font-size:.75rem;font-weight:700;padding:3px 10px;border-radius:20px;white-space:nowrap;flex-shrink:0;margin-top:1px}
.fg-text{font-size:.85rem;color:#333;line-height:1.5}
.fg-text strong{color:#1a2940}

/* HELP PAGE — Called / Spoken toggle badges */
.toggle-badge{display:inline-block;padding:2px 10px;border-radius:12px;font-size:.78rem;font-weight:700;vertical-align:middle;margin:0 2px}
.toggle-called{background:#0d6efd;color:#fff}
.toggle-spoken{background:#27ae60;color:#fff}

/* HELP PAGE — priority badges */
.priority-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 12px;border-radius:20px;font-size:.78rem;font-weight:600;color:#fff}

/* HELP PAGE — client list legend */
.client-list-legend{display:flex;flex-direction:column;gap:12px}
.cll-item{display:flex;align-items:flex-start;gap:12px;padding:10px 14px;background:#f6f8fb;border-radius:10px}
.cll-icon{width:36px;height:36px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:.95rem;color:#fff;flex-shrink:0}
.cll-icon-id{background:#0d6efd}
.cll-icon-priority{background:linear-gradient(135deg,#dc3545 33%,#fd7e14 66%,#ffc107 100%)}
.cll-item strong{display:block;font-size:.9rem;color:#1a2940;margin-bottom:2px}
.cll-item small{font-size:.8rem;color:#6b7a8d;line-height:1.4}
.priority-dot-high{color:#dc3545;font-weight:700}
.priority-dot-medium{color:#fd7e14;font-weight:700}
.priority-dot-low{color:#b8860b;font-weight:700}

/* HELP PAGE — timezone demo */
.tz-demo{display:inline-flex;align-items:center;gap:5px;margin:2px 0}


/* =============================================
   HELP PAGE — PRINT STYLES
   ============================================= */
.no-print { display: block; }

@media print {
    .no-print,
    .navbar, .nav_menu, .x_panel, .x_title,
    #sidebar-menu, .left_col, .nav_title,
    .footer, .top_nav {
        display: none !important;
    }
    body, .right_col, .help-page {
        margin: 0 !important;
        padding: 0 !important;
        background: #fff !important;
    }
    .help-hero {
        background: #2c3e50 !important;
        -webkit-print-color-adjust: exact;
        print-color-adjust: exact;
    }
    .help-section, .help-feature {
        break-inside: avoid;
        page-break-inside: avoid;
    }
    a[href]:after { content: none !important; }
/* === HELP PAGE CSS === */


/* ============================================
   HELP PAGE CSS
   ============================================ */
.help-hero{background:linear-gradient(135deg,#972329 0%,#541e1e 100%);color:#fff;padding:36px 32px 32px}
.help-hero-inner{display:flex;align-items:center;gap:20px}
.help-hero-icon{font-size:3rem;opacity:.9}
.help-hero-title{font-size:1.9rem;font-weight:800;margin:0;letter-spacing:-.5px}
.help-hero-sub{font-size:1rem;opacity:.8;margin:6px 0 0}
/* Quick Nav Cards */
.help-nav-card{display:flex;flex-direction:column;align-items:center;justify-content:center;background:#fff;border-radius:14px;padding:18px 10px;text-decoration:none;color:#333;box-shadow:0 2px 10px rgba(0,0,0,.07);transition:all .2s;text-align:center;gap:8px;border-bottom:3px solid transparent}
.help-nav-card:hover{transform:translateY(-4px);box-shadow:0 8px 24px rgba(0,0,0,.12);color:#2980b9;border-bottom-color:#2980b9;text-decoration:none}
.help-nav-card i{font-size:2rem}
.help-nav-card span{font-weight:600;font-size:.88rem}
/* Help Sections */
.help-section{background:#fff;border-radius:14px;box-shadow:0 2px 12px rgba(0,0,0,.06);margin-bottom:28px;overflow:hidden}
.help-section-header{padding:20px 26px;display:flex;align-items:center;gap:14px;background:#fafbfc;border-bottom:1px solid #eef0f3}
.help-section-header h2{font-size:1.25rem;font-weight:700;margin:0;color:#1a2940}
.section-icon{width:42px;height:42px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;color:#fff;flex-shrink:0}
.help-section-body{padding:26px}
/* Feature boxes */
.help-feature{border:1px solid #e8ecf2;border-radius:12px;overflow:hidden;margin-bottom:20px}
.help-feature:last-child{margin-bottom:0}
.help-feature-title{background:#f6f8fb;padding:12px 18px;font-weight:600;font-size:.95rem;color:#1a2940;display:flex;align-items:center;gap:8px;border-bottom:1px solid #e8ecf2}
.help-feature-body{padding:18px}
/* Flowcharts */
.help-flow{display:flex;flex-direction:column;align-items:stretch;gap:0;max-width:480px}
.hf-step{display:flex;align-items:flex-start;gap:14px;background:#f5f9ff;border:1px solid #cce0ff;border-radius:10px;padding:12px 16px;width:100%}
.hf-step-urgent{background:#fff5f5;border-color:#ffb3b3}
.hf-num{width:30px;height:30px;border-radius:50%;background:#2980b9;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:.82rem;flex-shrink:0;margin-top:1px}
.hf-content{flex:1}
.hf-content strong{display:block;font-size:.93rem;color:#1a2940;line-height:1.3}
.hf-content small{color:#6b7a8d;font-size:.8rem;margin-top:2px;display:block}
.hf-arrow{text-align:left;padding:3px 0 3px 14px;color:#2980b9;font-size:1.1rem}
.hf-result{display:flex;align-items:flex-start;gap:14px;background:#eaf7ef;border:1px solid #a8dfc0;border-radius:10px;padding:12px 16px;width:100%}
.hf-result .hf-num{background:#27ae60}
/* Search list */
.help-search-list{display:flex;flex-direction:column;gap:8px}
.hsl-item{display:flex;align-items:center;gap:10px;padding:8px 12px;background:#f6f8fb;border-radius:8px;font-size:.9rem}
.hsl-item i{font-size:1rem;width:20px;text-align:center}
/* Filter pills */
.filter-pill{display:inline-block;padding:4px 14px;border-radius:20px;font-size:.82rem;font-weight:600;background:#f0f2f5;color:#555;border:1px solid #dee2e6}
.fp-danger{background:#fff0f0;color:#dc3545;border-color:#f5c6c6}
.fp-primary{background:#e8f4ff;color:#0d6efd;border-color:#b8d9ff}
.fp-success{background:#eaf7ef;color:#198754;border-color:#a8dfc0}
.fp-warning{background:#fff9e6;color:#856404;border-color:#ffe082}
.fp-secondary{background:#f0f2f5;color:#555;border-color:#dee2e6}
/* Client Record Guide */
.crg-grid{display:flex;flex-direction:column;gap:10px}
.crg-item{display:flex;align-items:flex-start;gap:12px;padding:10px 14px;background:#f6f8fb;border-radius:10px}
.crg-icon{width:38px;height:38px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:1.1rem;flex-shrink:0}
/* Help Table */
.help-table{border-collapse:collapse;font-size:.88rem}
.help-table th{background:#f0f2f5;padding:8px 12px;font-weight:700;color:#555;border-bottom:2px solid #dee2e6;text-align:left}
.help-table td{padding:8px 12px;border-bottom:1px solid #f0f2f5;color:#333}
.field-required{background:#dc3545;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
.field-important{background:#fd7e14;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
.field-optional{background:#6c757d;color:#fff;padding:2px 8px;border-radius:10px;font-size:.75rem;font-weight:700}
/* Tip & Note boxes */
.help-tip{background:#fff8e1;border-left:4px solid #ffc107;border-radius:0 10px 10px 0;padding:12px 16px;font-size:.88rem;color:#444}
.help-tip ul{margin-bottom:0;padding-left:18px}
.help-note{background:#e8f4fd;border-left:4px solid #2980b9;border-radius:0 10px 10px 0;padding:12px 16px;font-size:.88rem;color:#1a3550}
/* Status Pipeline */
.status-pipeline{display:flex;align-items:center;flex-wrap:wrap;gap:0;padding:14px 10px;background:#f6f8fb;border-radius:12px}
.sp-item{display:flex;flex-direction:column;align-items:center;gap:5px;flex-shrink:0}
.sp-dot{width:18px;height:18px;border-radius:50%;border:2px solid #fff;box-shadow:0 0 0 2px currentColor}
.sp-label{font-size:.75rem;font-weight:600;color:#444;white-space:nowrap}
.sp-line{flex:1;height:3px;min-width:20px;background:linear-gradient(90deg,#dee2e6,#dee2e6);margin-bottom:18px}
/* Status Cards */
.status-card{border:2px solid var(--sc-color,#999);border-radius:12px;overflow:hidden}
.sc-header{background:var(--sc-color,#999);color:#fff;padding:10px 16px;font-weight:700;font-size:.92rem;display:flex;align-items:center;gap:8px}
.sc-body{padding:12px 16px;font-size:.88rem;color:#333;line-height:1.5}
.sc-action{margin-top:10px;padding:8px 12px;background:rgba(0,0,0,.04);border-radius:8px;font-size:.84rem}
.sc-action i{margin-right:4px;color:var(--sc-color,#999)}
/* Priority Cards */
.priority-card{border:2px solid;border-radius:12px;padding:14px;display:flex;flex-direction:column;gap:4px}
.pc-dot{width:14px;height:14px;border-radius:50%;margin-bottom:4px}
.priority-card strong{font-size:.9rem;color:#1a2940}
.priority-card small{font-size:.78rem;color:#6b7a8d}
/* Stat cards */
.help-stat-card{display:flex;align-items:center;gap:14px;background:#f6f8fb;border-radius:12px;padding:14px 16px;flex:1}
.hsc-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}
.hsc-info strong{display:block;font-size:.92rem;color:#1a2940}
.hsc-info small{font-size:.8rem;color:#6b7a8d}
.hsc-flow-row{display:flex;align-items:center;gap:8px}
.hsc-flow-arrow{display:flex;align-items:center;color:#c0cad8;font-size:.65rem;flex-shrink:0}
/* Notification items */
.notif-item{display:flex;align-items:flex-start;gap:14px;padding:14px 0;border-bottom:1px solid #f0f2f5}
.notif-item:last-child{border-bottom:none}
.notif-icon-wrap{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}
.notif-item strong{display:block;font-size:.92rem;color:#1a2940;margin-bottom:2px}
/* Responsive */
@media(max-width:576px){.help-hero-title{font-size:1.4rem}.help-hero-icon{font-size:2.2rem}.help-flow{max-width:100%}.status-pipeline{gap:4px}.sp-line{min-width:12px}.fg-item{flex-direction:column;gap:8px}.filter-guide .fg-badge{align-self:flex-start}}

/* HELP PAGE — WhatsApp status demo & filter guide */
.wa-status-demo{display:flex;flex-direction:column;gap:6px;margin-top:8px}
.wa-status-ok,.wa-status-err{display:flex;align-items:center;gap:8px;font-size:.82rem}
.wa-icon-wrap{width:30px;height:30px;border-radius:50%;display:flex;align-items:center;justify-content:center;color:#fff;font-size:1rem;flex-shrink:0}
.wa-green{background:#25d366}
.wa-red{background:#dc3545}
.wa-status-ok span:last-child{color:#1a6e3a}
.wa-status-err span:last-child{color:#a01020}
/* Filter guide */
.filter-guide{display:flex;flex-direction:column;gap:10px}
.fg-item{border:2px solid;border-radius:10px;padding:12px 14px;display:flex;align-items:flex-start;gap:12px}
.fg-badge{color:#fff;font-size:.75rem;font-weight:700;padding:3px 10px;border-radius:20px;white-space:nowrap;flex-shrink:0;margin-top:1px}
.fg-text{font-size:.85rem;color:#333;line-height:1.5}
.fg-text strong{color:#1a2940}

/* HELP PAGE — Called / Spoken toggle badges */
.toggle-badge{display:inline-block;padding:2px 10px;border-radius:12px;font-size:.78rem;font-weight:700;vertical-align:middle;margin:0 2px}
.toggle-called{background:#0d6efd;color:#fff}
.toggle-spoken{background:#27ae60;color:#fff}

/* HELP PAGE — priority badges */
.priority-badge{display:inline-flex;align-items:center;gap:5px;padding:4px 12px;border-radius:20px;font-size:.78rem;font-weight:600;color:#fff}

/* HELP PAGE — client list legend */
.client-list-legend{display:flex;flex-direction:column;gap:12px}
.cll-item{display:flex;align-items:flex-start;gap:12px;padding:10px 14px;background:#f6f8fb;border-radius:10px}
.cll-icon{width:36px;height:36px;border-radius:9px;display:flex;align-items:center;justify-content:center;font-size:.95rem;color:#fff;flex-shrink:0}
.cll-icon-id{background:#0d6efd}
.cll-icon-priority{background:linear-gradient(135deg,#dc3545 33%,#fd7e14 66%,#ffc107 100%)}
.cll-item strong{display:block;font-size:.9rem;color:#1a2940;margin-bottom:2px}
.cll-item small{font-size:.8rem;color:#6b7a8d;line-height:1.4}
.priority-dot-high{color:#dc3545;font-weight:700}
.priority-dot-medium{color:#fd7e14;font-weight:700}
.priority-dot-low{color:#b8860b;font-weight:700}

/* HELP PAGE — timezone demo */
.tz-demo{display:inline-flex;align-items:center;gap:5px;margin:2px 0}


/* =============================================
   HELP PAGE — PRINT STYLES
   ============================================= */
.no-print { display: block; }

@media print {
    .no-print,
    .navbar, .nav_menu, .x_panel, .x_title,
    #sidebar-menu, .left_col, .nav_title,
    .footer, .top_nav {
        display: none !important;
    }
    body, .right_col, .help-page {
        margin: 0 !important;
        padding: 0 !important;
        background: #fff !important;
    }
    .help-hero {
        background: #2c3e50 !important;
        -webkit-print-color-adjust: exact;
        print-color-adjust: exact;
    }
    .help-section, .help-feature {
        break-inside: avoid;
        page-break-inside: avoid;
    }
    a[href]:after { content: none !important; }
/* HELP PAGE — stat card mobile layout */
@media(max-width:576px){.hsc-flow-row{flex-direction:column;align-items:stretch;gap:8px}.hsc-flow-arrow{display:none}.help-stat-card{flex-direction:row;align-items:center}}

/* ── CALL CALENDAR ────────────────────────────────────────────── */
.cal-header-btn{display:inline-flex;align-items:center;color:rgba(255,255,255,.85);font-size:1.25rem;padding:0 6px;transition:color .15s}
.cal-header-btn:hover{color:#fff}
.cal-month-label{font-size:1rem;font-weight:700;color:#1a2940}
.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:4px}
.cal-head{text-align:center;font-size:.72rem;font-weight:700;color:#6b7a8d;padding:4px 0;text-transform:uppercase}
.cal-day{position:relative;aspect-ratio:1;display:flex;flex-direction:column;align-items:center;justify-content:center;border-radius:8px;cursor:pointer;transition:background .15s,transform .1s;background:#f6f8fb}
.cal-day:hover{background:#e8ecf1;transform:scale(1.06)}
.cal-day-num{font-size:.82rem;font-weight:600;color:#2c3e50;line-height:1}
.cal-day-other .cal-day-num{color:#c5cdd8}
.cal-day-other{background:transparent;cursor:default}
.cal-day-other:hover{background:transparent;transform:none}
.cal-day-today{box-shadow:0 0 0 2px #0d6efd}
.cal-day-today .cal-day-num{color:#0d6efd}
.cal-day-has-calls{background:#e53935 !important;cursor:pointer}
.cal-day-has-calls .cal-day-num{color:#fff !important}
.cal-day-has-calls:hover{background:#c62828 !important}
.cal-day-selected{outline:3px solid #ff9800;outline-offset:1px}
.cal-badge{font-size:.6rem;font-weight:700;color:rgba(255,255,255,.9);line-height:1;margin-top:1px}
.cal-client-panel{border-top:1px solid #e9ecef;padding-top:10px}
.cal-client-panel-title{font-weight:700;font-size:.88rem;color:#e53935;margin-bottom:8px}
.cal-no-calls{font-size:.82rem;color:#9aa5b4;padding:6px 0}
.cal-client-row{display:flex;align-items:center;gap:8px;padding:7px 10px;border-radius:8px;background:#f6f8fb;margin-bottom:5px;text-decoration:none;transition:background .15s;cursor:pointer}
.cal-client-row:hover{background:#e8ecf1}
.cal-client-id{font-size:.75rem;font-weight:700;color:#6b7a8d;min-width:36px}
.cal-client-name{flex:1;font-size:.85rem;font-weight:600;color:#1a2940;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cal-client-time{font-size:.75rem;color:#0d6efd;white-space:nowrap}
/* AI props drag-to-reorder */
.ai-prop-card[draggable="true"]{cursor:grab}
.ai-prop-card.drag-src{opacity:.35;outline:2px dashed #aaa}
.ai-prop-card.drag-over{outline:2px dashed #c0392b;background:#fff5f5}
/* ================================================ */
/* CLIENT JOURNEY TIMELINE                          */
/* ================================================ */
.journey-list{padding:0 4px}
.journey-entry{display:flex;align-items:flex-start;gap:10px;padding:10px 6px;border-bottom:1px solid #eee}
.journey-entry:last-child{border-bottom:none}
.journey-step{flex:0 0 52px;display:flex;flex-direction:column;align-items:center;gap:4px;padding-top:2px}
.journey-num{width:34px;height:34px;font-size:13px;font-weight:700;background:#2c3e50;border-radius:50%;display:flex;color:#fff;align-items:center;justify-content:center;flex-shrink:0}
.journey-diff{font-size:10px;text-align:center;line-height:1.3;color:#999}
.journey-body{flex:1 1 0;min-width:0;display:flex;flex-direction:column;gap:2px}
.journey-ago{font-size:12px;font-weight:600;color:#555}
.journey-url{display:block;word-break:break-all;overflow-wrap:break-word;font-size:12px;color:#972329;text-decoration:none;line-height:1.5}
.journey-url:hover{text-decoration:underline}
.journey-url i{font-size:10px;margin-right:3px}
.journey-date{font-size:11px;color:#999}
@media(max-width:576px){
    .journey-step{flex:0 0 38px}
    .journey-num{width:28px;height:28px;font-size:11px}
    .journey-diff{font-size:9px}
    .journey-ago{font-size:11px}
    .journey-url{font-size:11px}
}